Shipping Policy

At Berre furniture store, we want our customers always to have an enjoyable experience. From first glance to post-purchase, we are here to help. If you’re not happy with your purchase, we will do our best to make things right, so we offer a comprehensive exchange or return program for the first 7 days after delivery. Please familiarize yourself with the return and exchange policy before completing your order.

 

TO RETURN UNOPENED ITEMS

Please get in touch with Customer Service at +1-647-532-3839 within 7 days of delivery to obtain a return authorization number.

 

WHITE GLOVE DELIVERY (Available within 70 miles of a showroom)

• The package is delivered directly to the selected room.
• Items are unwrapped and packaging is removed by the delivery team.
• Delivery up to two flights of stairs included.
• A customer signature is required. If refusing the order for return, please notify the delivery team at delivery time.
• Assembly not included.